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Tutor – Business Admin/Customer Service/Management

Posted 18th March 2020

Apply now
  • Leicester
  • Permanent
  • Up to £28000 per annum
  • Education and Training

Reference: BACSMAN-MIDS-43983

Job Title: Tutor – Business Administration, Customer Service and Management

Location: Remote, travel required within 1 hour of Leicester to deliver teaching sessions

Salary: £28,000 per annum


Satisfactory Disclosure Barring Service (DBS) check, CAVA/A1 Assessing qualification, Valid UK driving licence

Start Date: June 2020

Apprenticeship Connect is a private recruitment and training provider dedicated to recruiting ambitious and driven apprentices and delivering high-quality apprenticeship training to individuals across the UK. We don’t settle for acceptable; we push ourselves to challenge expectations and deliver the very best service in all that we do in order to become a world-class provider of education. We believe in growing our business from within and each job role has a clear career pathway outlined to ensure development opportunities are available to everybody, we pride ourselves on giving our employees every opportunity to excel in their roles.

What will you do?

As a business courses tutor you will be responsible for delivering high-quality teaching to our learners who are enrolled onto our Business Courses apprenticeship standards which include Business Administrator Level 3, Customer Service Practitioner Level 2 and Customer Service Specialist Level 3 and ideally Team Leader/Supervisor Level 3 and Operations/Departmental Manager Level 5. The course areas you deliver will be subject to your occupational experience and/or qualifications. You will work closely with both learners and employers, using your teaching ability, coaching skills and innovative technologies to deliver exceptional training, helping learners and employers achieve their objectives. Your role is imperative in facilitating the creation and delivery of an outstanding programme to ensure our learners gain maximum value from their apprenticeship and are stretched and challenged to achieve above their expected level.

Employee Welfare at Apprenticeship Connect

We believe in supporting the welfare and happiness of our employees and we work to promote a healthy work/life balance for all staff. As an AC employee, each year you will receive up to 3 paid days off in addition to your annual leave entitlement to allow you to take time to focus on your personal, mental and physical well-being. Our employee benefits package has been designed to create a working environment that empowers you and allows your working life to complement your personal life, without compromising career development and progression.

Benefits include:

  • 30 days annual leave per year inclusive of public holidays (increasing to 33 days per year based on length of service)
  • Up to 3 paid wellbeing days per year
  • Mobile phone & laptop
  • Remote working
  • Enhanced maternity leave scheme
  • Enhanced paternity leave scheme
  • Enhanced adoption leave scheme
  • Childcare support
  • One month paid sabbatical leave

Job duties and responsibilities:

As a positive individual who is passionate about learning and development you are committed to delivering quality teaching. You approach your role as an inspirational nurturer of talent with integrity and confidentiality, always striving to encourage and guide the learners you support to become the very best they can be.

Your role as a Business Courses Tutor requires you to:

  • Deliver high quality teaching to meet the requirements of the course curriculum.
  • Devise individual learning plans (ILP) to aid differentiation based on individual needs.
  • Support learners to develop key behavioural skills.
  • Use schemes of work (SOW) to create lesson plans.
  • Prepare learners for on-programme assessments and end point assessments (EPA).
  • Embed English and maths in main delivery.
  • Monitor learner’s attendance and engagement.
  • Monitor learner’s progress and development.
  • Ensure learners complete their programme of study within the time scales set.
  • Work toward and maintain grade 1 in observation of teaching and learning.
  • Monitor and develop client relationships to ensure the best possible learner achievement.
  • Maintain the validity of all required professional qualifications.

Who are you?

  • Mandatory: Minimum GCSE English and maths grade C/4 or Functional Skills Level 2 in English and maths
  • Mandatory: CAVA/A1 assessing qualification
  • Mandatory: Minimum of 2 years’ occupational competency in an administrative, operational, customer service/relations or managerial position
  • Mandatory: Satisfactory Disclosure Barring Service (DBS) Check
  • Mandatory: Evidence of CPD
  • Desired: Minimum of 2 years’ experience delivering apprenticeships (frameworks and/or standards) and Functional Skills
  • Desired: Minimum of 2 years’ experience teaching a level 5 management course
  • Desired: Educated to degree level at 2:1 minimum
  • Desired QTLS/QTS status

Apply now to kick start your career with a world-class provider who puts their employees first.

Job Reference: BACSMAN-MIDS-43983

Salary: Up to £28000 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now


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