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Receptionist – Apprenticeship

Posted 23rd May 2019

Apply now
  • Greater Manchester
  • Permanent
  • £140 - £141 per week
  • Admin and Secretarial

Reference: BBBH329

Job title: Receptionist – Apprenticeship
Location: Salford
Wage: £140 per week
Start date: ASAP
Working hours: Monday to Friday / 35 hours per week
Course entry requirements: Candidate must hold a minimum GCSE Maths and English with grades between A-C

Business & Administration Level 3 Standard

What is an apprenticeship?
Apprenticeship courses are developed by employers and professional bodies, ensuring apprentices study a curriculum that is tailored to real-world job roles. All our courses are accredited by an authorised awarding body or the Institute of Apprenticeships, guaranteeing you work towards an approved, professional certificate. Completing an apprenticeship will help you develop the knowledge and skills required to excel in your chosen career, providing a concrete foundation for future growth.
About the company:
My client is a social enterprise trading for change. The organisation’s focus is on health and well being. They operate a healthy living centre, community garden, several childcare nurseries, forest schools, a cafe and a community gym.

About the role:
To be the welcoming face of Social adVentures by manning the reception desk and being the first point of contact for all enquiries. Based at a healthy living centre based in Salford, the centre offers a variety of different courses, classes and 121 support for the local community. Additionally, there is a Café, a nursery and other businesses based within the centre.
As the front of house person, you will be expected to make everyone feel welcome and to assist them in gaining the support they need when using the centre. Additionally, you will be fielding phone calls and will learn about our social media channels and how to deal with enquiries that come through these channels. You will also be expected to assist with admin including updating calendars and timetables and, inputting data onto our online system.
Benefits include:

  • Apprenticeship training delivered at your workplace to achieve a nationally recognised certificate
  • Competitive apprentice wage
  • Career guidance with great opportunities for progression
  • Retail discounts
  • Discounted travel

Job duties and responsibilities:

  • Manage the reception desk welcoming the community into the centre and directing them to services and appointments.
  • Handle telephone enquiries, answering basic questions, taking messages and referring to the correct people.
  • Manage, sort and distribute incoming post.
  • Maintain a good awareness of the activities and events that are happening within the centre and across the company so that you can educate the general public about these.
  • Actively engage with people coming into the Centre, promoting a helpful and positive attitude.
  • To be a knowledge hub of resources available in the centre.
  • Sign people up as members
  • Manage the room booking calendars and ensure rooms are set up ready for different sessions.
  • To learn about our different social media channels and answer basic enquiries that come in through these.
  • To update social media about activities and events as requested.
  • Undertake administration including updating timetables and databases.

The successful candidate will have the following:

  • Friendly and positive attitude
  • Ability to problem solve
  • Keeps calm under pressure
  • Organised and shows good time management
  • Proactive with the ability to work alone
  • Confident

At Apprenticeship Connect we take the time to get to know our applicants as individuals and understand their career aspirations, potential and skills. Our talent partners match our candidates to the best opportunities to help them flourish.
Apply now to begin your career.

Job Reference: BBBH329

Salary: £140 - £141 per week

Salary per: Week

Job Duration: 18 Months

Job Start Date: ASAP

Apply Now

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