Job title: Service Desk Co Ordinator – Apprenticeship
Location: Islington, London
Wage: £13,000 per annum
Start date: ASAP
Working hours: 40 hours per week Monday to Friday
Time spent in training: You are required to spend a minimum of 7 hours per week in training that supports your apprenticeship course
Course entry requirements: GCSEs at grade C/level 4 or above in English and Maths
What is an apprenticeship?
Apprenticeship courses are developed by employers and professional bodies, ensuring apprentices study a curriculum that is tailored to real-world job roles. All our courses are accredited by an authorised awarding body or the Institute of Apprenticeships, guaranteeing you work towards an approved, professional certificate. Completing an apprenticeship will help you develop the knowledge and skills required to excel in your chosen career, providing a concrete foundation for future growth.
Apprenticeship course available: Business Administrator Level 3
My client is a leading specialist in transforming office productivity through innovations in printing and IT infrastructure. They partner with several global industry leads such as Xerox, HP and Papercut. Due to rapid growth, they’re looking to expand their headcount and increase the quality of their workforce by taking on an apprentice.
Job duties and responsibilities:
The core role of the Helpdesk Scheduler is to prioritise the calls coming in via the clients Service Desk and assign these to engineers as necessary in order to meet the demands of the customers.
You will take responsibility for the smooth running of the helpdesk functionality, ensuring all requests for support are efficiently and effectively handled with the satisfaction of the customer being your priority.
The successful candidate will have the following:
At Apprenticeship Connect we take the time to get to know our applicants as individuals and understand their career aspirations, potential and skills. Our talent partners match our candidates to the best opportunities to help them flourish.
Apply now to begin your career.
Job Reference: BBBH1595/2
Salary: £13000 - £14000 per annum
Salary per: Annum
Job Duration: 18 Months
Job Start Date: ASAP