Reference: TH Pim

Job title: Control Room Administrator – Apprenticeship
Location: Lambeth North, London
Wage: £10,920
Start date: ASAP
Working hours: Monday to Friday, 9am – 5pm
Time spent in training: You are required to spend a minimum of 7 hours per week in training that supports your apprenticeship course
Course entry requirements: GCSEs at grade C/level 4 or above in English and Maths

What is an apprenticeship?

Apprenticeship courses are developed by employers and professional bodies, ensuring apprentices study a curriculum that is tailored to real-world job roles. All our courses are accredited by an authorised awarding body or the Institute of Apprenticeships, guaranteeing you work towards an approved, professional certificate. Completing an apprenticeship will help you develop the knowledge and skills required to excel in your chosen career, providing a concrete foundation for future growth.

Apprenticeship course available: Business Administrator Level 3
Course information: Business Administrator Level 3

About the role:

My client is London’s largest independent Service & Maintenance Company.

Their core services are Plumbing & Heating and have been offering these services to Londoners for more than 33 years. The company has expanded organically, they have added additional services to the company, under their umbrella, and are now in the position to offer a complete property maintenance service.

Benefits include:

• Apprenticeship training delivered at your workplace to achieve a nationally recognised certificate
• Competitive apprentice wage
• Career guidance with opportunities for progression
• Retail discounts
• Discounted travel
• 28 days holiday
• Monthly paid team lunches

Job duties and responsibilities:

You will work closely with our control team managers and report directly into them. Providing on-going support are helping with the following;

• Managing and updating engineer job boards.
• Dealing with Subcontractor Holiday’s & Availability
• Liaising with engineers to book follow on jobs for customers and manage engineer diaries.
• Answering incoming calls and assisting customers with specific enquiries and job bookings.
• Allocate jobs to engineers that are most logistically effective.
• Updating worksheets with relevant status of each customer job.
• Data input into key reports and records

The successful candidate will have the following:

• Ability to multitask in a fast paced environment with a positive Can-Do attitude.
• To be able to follow direct instructions, an attentive listener and a confident communicator.
• Good attention to detail
• Good working knowledge of Microsoft Office applications.

At Apprenticeship Connect we take the time to get to know our applicants as individuals and understand their career aspirations, potential and skills. Our talent partners match our candidates to the best opportunities to help them flourish.

Apply now to begin your career.

Apply Now